Reservations, Changes & Upgrades

Qatar Airways In-flight Amenities

Qatar Airways provides exceptional in-flight amenities, ensuring passengers experience a comfortable and enjoyable journey. With state-of-the-art cabin designs, travelers can unwind in spacious seats, offering ample legroom and adjustable headrests.

• The airline offers onboard Wi-Fi to stay connected, allowing passengers to browse the internet and access their emails during the flight. Entertainment options abound, with a wide selection of movies, TV shows, music, and games on the personal entertainment screens, ensuring each passenger finds something to suit their preferences.
• Gourmet dining aboard Qatar Airways presents a delicious selection of international cuisine served with fine wines and beverages.
• For business and first-class passengers, luxurious amenity kits are provided, featuring premium skincare products and comfortable sleepwear. Additionally, some aircraft offer exclusive Qsuite cabins, boasting the world's first-ever double beds in business class.

Qatar Airways Cabins

With various cabins available, Qatar Airways is known for its first-rate service and hospitality and can accommodate various passenger demands and preferences. If you're looking for a low-cost flight or the height of luxury, Qatar Airways offers a cabin to fit your needs. Let's look deeper into the cabins and the variety of amenities they provide.

First Class: First Class on Qatar Airways offers unmatched services and amenities. Maximum comfort is provided by the VIP cabin's extra-wide seats and entirely flat beds covered in fine linens and comforters. Passengers enjoy award-winning a la carte menus with a superb dining experience enhanced by the best wines and champagnes. The best amenities and services are provided to First Class passengers, making their trip extraordinary.

QSuite: With a spacious and private room that is a first in the industry, Qatar Airways Qsuite takes business-class travel to a new level. Each seat on Qsuite has a sliding door, allowing users to make their personal space. Middle seats can be converted into double beds, ideal for couples traveling together. Qsuite offers an unmatched and unique journey with 5-star amenities and individualized attention.

Business Class: The business class on Qatar Airways is the standard of luxury travel. Passengers enjoy flatbed seats with direct aisle access for comfort and privacy. An elegant and polished dining experience is offered onboard that can be enjoyed with an outstanding beverage menu carefully crafted by world-renowned chefs. Access to gorgeous airport lounges that gives you a chance to unwind and relax before departure.

Premium Economy Class: With superior luxury and services, Qatar Airways' Premium Economy Class fills the space between Economy and Business Class. More roomy seats with enhanced legroom, recline, and comfort features are available for the passengers. A seamless experience is ensured by priority boarding, and a good dining experience enhances the journey.

Economy Class: Every passenger traveling in Qatar Airways economy class cabin enjoys a relaxing and enjoyable trip. Travelers can relax and rest during their flight because of the ergonomic seats and ample legroom available onboard. Various movies, TV shows, music, and games are available on in-flight entertainment systems to keep passengers occupied during the flight. Passengers enjoy a vast food and beverage menu that offers an extensive food palate to satisfy everyone's needs.

Qatar Airways Check-in Policy

Here's a step-by-step guide on how to check-in for a Qatar Airways flight using different check-in methods:

• Visit the Qatar Airways official website using your preferred browser. (www.qatarairways.com).
• Click on the "Manage Booking" or "Check-in" tab.
• Enter your booking reference (PNR) and last name or log in to your Qatar Airways account.
• Select your flight and passenger details.
• Choose your preferred seat from the available options.
• Confirm your details and complete the check-in process.
• After successful check-in, you can print your boarding pass or receive it via email or mobile app.

• Download the Qatar Airways mobile app from the App Store or Google Play Store.
• Open the app and log in to your Qatar Airways account or create one if you don't.
• Tap on the "Check-in" option.
• Enter your booking reference (PNR) and last name.
• Select your flight and passenger details.
• Choose your preferred seat from the available options.
• Confirm your details and complete the check-in process.
• Your boarding pass will be available for download or stored within the app.

• Arrive at the airport within the recommended time before your flight.
• Locate the Qatar Airways check-in kiosks in the departure area.
• Follow the on-screen instructions to start the check-in process.
• Enter your booking reference (PNR) or scan your e-ticket or passport.
• Select your flight and passenger details.
• Choose your preferred seat from the available options.
• Print your boarding pass once the check-in is complete.

• Arrive at the airport with sufficient time before your flight departure.
• Locate the Qatar Airways check-in counters in the departure hall.
• Join the appropriate queue for your flight class (economy, business, first).
• Present your valid passport, booking reference (PNR), or e-ticket to the check-in agent.
• Provide any necessary travel documents, such as visas or identification.
• Choose your preferred seat if not pre-selected during booking.
• The check-in agent will print your boarding pass and provide any additional information.

• If you are a premium class passenger (Business or First Class), look for designated premium check-in counters at the airport.
• Present your valid passport, booking reference (PNR), or e-ticket to the premium check-in agent.
• Enjoy expedited check-in service and personalized assistance throughout the process.
• The agent will provide your boarding pass, lounge access, and other premium amenities.

Qatar Airways Baggage Policy

Qatar Airways has a generous baggage policy to ensure a smooth and easy travel experience. Understanding Qatar Airways' check-in baggage and carry-on baggage policies is crucial whether you're traveling for work or pleasure to prevent any inconveniences. The comprehensive check-in and carry-on baggage regulations are as follows:

Check-In Baggage: The check-in luggage policy of Qatar Airways depends on the class of travel, the route, and the level of Qatar Airways Privilege Club membership. One piece of luggage weighing 23 kg can be checked by passengers traveling in economy class. The maximum dimensions of any bag taken inside the cabin should be 62 inches. Business class passengers enjoy a higher limit of 40 Kg. The most generous luggage allowance is given to first-class travelers, who can check up to three bags of 32 kg each. Qatar Airways Privilege Club members may be eligible for extra baggage allowances or fee exemptions based on their membership tier (Silver, Gold, or Platinum).

Carry-On Baggage: Regardless of the class of travel, Qatar Airways permits passengers to bring one cabin bag and one personal item onboard. The personal item must be small enough to fit under the airplane seat, and the cabin bag can be at most 20 x 15 x 10 inches in size. Additionally, people traveling with infants can bring a diaper bag as a carry-on item. Passengers in the economy and premium economy classes can check one 7 kg carry-on luggage. Comparatively, business or first-class travelers can check two bags, each weighing 7 Km.

Traveling with Pets: On particular flights, Qatar Airways allows service dogs in the passenger cabin at no extra charge, allowing them to travel with passengers with disabilities. Service animals can fly for free as checked luggage in the airplane hold on all other destinations. Domesticated dogs, cats, and birds can also be brought on board as checked baggage if they're in excellent health and adhere to all safety regulations. Depending on their weight, Qatar Airways charges different amounts for transporting pets. Medium-sized pets weigh up to 32 kg; their shipping charges range from 200 to 350 USD. The transportation fee is between USD 300 and USD 450 for larger pets weighing 32 and 75 kg.

Qatar Airways Frequent Flyer Program

The airline's frequent flyer and loyalty program, Qatar Airways Privilege Club, was created to give its most devoted customers special privileges, upgrades, and rewards.

Membership Tiers: There are four membership tiers in The Privilege Club, and depending on how involved a member is with Qatar Airways, each one offers a different set of advantages:

• Burgundy: The beginning membership tier.
• Silver: Awarded after acquiring a predetermined quantity of Qpoints.
• Gold: Acquired after obtaining a larger total of Qpoints.
• Platinum: The top tier, attained by acquiring a large number of Qpoints.

Earning Qmiles and Qpoints: Every qualified flight that Qatar Airways Privilege Club members take with Qatar Airways and its partner carriers earns them Qmiles. Hotel stays, auto rentals and other partners can earn you Qmiles.

Redeeming Qmiles: Members can exchange their Qmiles for various benefits, including Qatar Airways lounge access, excess luggage allowance, free flights, and flight upgrades. Because of Qatar Airways' sizeable global network, members can easily use their Qmiles to book flights to various locations.

Privilege Club Benefits: Higher-tiered members gain access to various premium benefits, including expedited check-in and boarding, additional baggage allowance, and access to premium lounges. Additional perks for Gold and Platinum members include expedited immigration and more Qmiles.

Bonus Qmiles and Promotions: Qatar Airways frequently conducts specials and gives extra Qmiles for specific travel dates or routes. Members have more chances to earn and use Qmiles thanks to these promos.

Qatar Airways Cancellation Policy

Qatar Airways is aware that travel arrangements can alter at any time. The airline has created a thorough customer-centric cancellation policy to meet the needs of passengers and offer flexibility to cancel or reschedule their flights. If you need to change your trip dates or cancel your reservation, Qatar Airways works to make the procedure as simple as possible.

Qatar Airways has implemented a 24-hour cancellation policy to accommodate its customers' needs better. This gives customers more freedom and benefits while handling their reservations.

Within 24 hours of booking, travelers may cancel a flight with Qatar Airways under the airline's cancellation policy. A full refund of the ticket price will be given if the booking was made a week or more before the departure date of the Qatar Airways flight. The 24-hour cancellation policy may change at any time. However, Qatar Airways has the right to do so. The 24-hour policy is in effect for customers purchasing tickets from the United States and is backed by the Airlines Reporting Corporation (ARC).

If a flight is canceled by Qatar Airways just before takeoff and if the flight was scheduled less than a week in advance, Qatar Airways may charge a penalty depending on the ticket policy.

Passengers will get compensation for booking the next subsequent Qatar Airways flight if Qatar Airways cancels a flight due to unavoidable circumstances on the airline's end.

Qatar Airways establishes cancellation costs for both domestic and international flights. A cost of $100 to $500 is charged for requests to cancel tickets made after the 24-hour risk-free cancellation period. A cost of $100 to $400 will be applied for cancellations within 24 hours of the scheduled departure. After canceling their tickets, passengers can still request cancellations.

Passengers can cancel a flight with Qatar Airways online or over the phone. It is possible to start the cancellation process by supplying the flight confirmation number. Passengers will be advised of their choices for a refund after the cancellation procedure is complete.

To make traveling as convenient and stress-free as possible, Qatar Airways ensures customers can cancel flights and get timely reimbursements.

Qatar Airways Refund Policy

Qatar Airways provides a thorough refund policy to cover a variety of situations where customers might need to request refunds for their flight reservations. Understanding Qatar Airways' refund policy is crucial to navigating the procedure successfully, whether due to changes in travel arrangements, canceled flights, or unanticipated events. Examining the main features of Qatar Airways' refund policy is as follows:

Refund Eligibility: Under certain conditions, like those listed below, passengers flying with Qatar Airways may be eligible for a refund on their flight ticket.

• Qatar Airways' cancellation of flights.
• Passenger or immediate family member passing away.
• There was a substantial alteration in the schedule due to flight delays.
• Governmental authorities may issue travel warnings or restrictions.
• Plan changes brought on by personal circumstances (depending on the fare type and criteria).

Refund Requests: Passengers can request a refund by visiting Qatar Airways' official website or contacting the airline's customer care directly. Filling out a refund request form, providing the appropriate information, and sending any required supporting documentation are typical steps in the refund process.

Refund Processing Time: Refund processing times can change based on the particular situation and the fare type. Refunds for qualified tickets are typically processed in 7 to 10 business days. However, the process may take longer in rare circumstances, particularly complicated conditions or conflicts.

Refund Methods: Qatar Airways typically refund the amount to the original payment method for the ticket. If a credit card was used to make the purchase, the refund will also be applied to that card. Monitoring the refund progress and inquiring about any modifications with the airline or payment processor is critical.

Refunds for Non-Refundable Tickets: Qatar Airways may provide a refund based on the relevant tariff regulations and circumstances for non-refundable tickets. In certain situations, there may be cancellation fees and penalties that reduce the amount that is refunded.

Involuntary Refunds: Passengers may be entitled to automatic refunds, receiving compensation, or a complete refund without any cancellation costs if Qatar Airways causes flight cancellations, delays, or overbookings.