Reservations, Changes & Upgrades

Lot Polish Airlines In-flight Amenities

• Lot Polish Airlines offers a selection of movies, TV shows, music, and games through individual seat-back screens or a central entertainment system. Passengers can enjoy various entertainment options during their flight.
• Some of Lot's aircraft are equipped with Wi-Fi, allowing passengers to stay connected and use the internet during their flight (availability may vary based on the aircraft).
• LOT Polish Airlines aircraft have power outlets or USB ports at each seat so passengers can charge their electronic devices like phones, tablets, or laptops.
• Passengers are served complimentary meals and beverages during their flight. The type of meals and service may vary depending on the flight's duration and class of service (e.g., Economy, Premium Economy, Business, or First Class).
• Pillows, blankets, and earphones are provided on long-haul flights to enhance passenger comfort.
• Passengers may have access to magazines and newspapers to read during their flight.

Lot Polish Airlines Cabins

The national airline of Poland, LOT Polish Airlines, provides a variety of travel classes to meet the various needs of its customers. Whatever the traveler's preference—affordability, added comfort, or lavish luxury—LOT guarantees a memorable and pleasurable trip. Let's examine the many travel classes that LOT Polish Airlines provides and the first-rate amenities that come with each class:

Premium Business Class: For a fantastic and peaceful pre-flight experience, Premium Business Class passengers can access LOT Business Lounges and all of the Star Alliance partner lounges worldwide. The devoted flight attendants provide individualized treatment, responding to each passenger's needs and ensuring the trip is truly luxurious. Modern entertainment systems offer various content, enabling passengers to customize their in-flight entertainment experience. A la carte options provide a customized and gourmet selection of food and high-end beverages, making the dining experience gastronomic. The upgraded amenities in premium business class, which include luxurious bedding and toiletries, improve the travel experience.

Business Class: Passengers who want elegance, comfort, and individualized treatment should fly business class. Luxury lie-flat seats in Business Class offer plenty of room for rest and sleep on lengthy flights, making the seating experience a true treat. A feature of the dining experience is the gourmet menu of meals and the beautiful wine list, both created by top chefs. Business Class is a fantastic option for discerning passengers due to the increased privacy and personal space and the careful treatment from the passionate cabin staff.

Premium Economy Class: The dedicated cabin offers extra space and legroom, creating a comfortable atmosphere for Premium economy class passengers to travel in. The dining experience has been enhanced by adding premium meal options and a more comprehensive range of gourmet foods and drinks. Upon boarding, passengers are greeted with chilled beverages and amenity kits containing travel necessities that offer convenience while traveling. Screens for personal entertainment provide a variety of content to fit every preference. Passengers can expedite their journey and have a stress-free experience with priority boarding and luggage handling.

Economy Class: Without sacrificing service quality, Economy Class offers passengers a comfortable and economical alternative. The chairs have plenty of legroom and adjustable headrests for maximum comfort. The entire trip provides passengers with Free meals and drinks, featuring a delicious fusion of Polish and foreign cuisine. The onboard entertainment systems offer a selection of films, TV shows, music, and games to keep passengers occupied during the voyage. Travelers get amenity packs filled with necessities for enhanced comfort on long-haul flights.

LOT Polish Airlines' passion for enhancing its customers' flying experience is reflected in its commitment to offering outstanding services throughout all travel classes. Whether you're taking a quick domestic or a lengthy international flight, LOT Polish Airlines ensures that every passenger has a pleasant flight that captures the friendliness of Polish hospitality.

Lot Polish Airlines Check-in Policy

LOT Polish Airlines offers various options to make checking in easier for passengers. LOT has you covered whether you prefer the ease of online and mobile check-in or the classic check-in counters. The various check-in procedures with LOT Polish Airlines are as follows:

Online Check-In: Online check-in is a favorable choice that lets travelers conveniently check in from their homes or places of business. The majority of LOT, Polish Airlines flights, offer it. This is how you do it:

• Open your preferred web browser and navigate to the LOT Polish Airlines official website (lot.com).
• Type in your last name, e-ticket number, and booking reference.
• Choose your seat from the available options.
• Print or save your boarding pass to your mobile device after check-in.

Mobile App Check-In: The LOT Polish Airlines smartphone app provides the utmost check-in convenience. Here's how to use the app:

• Install the LOT Polish Airlines app on your phone.
• Create a new LOT account or sign in to your current one.
• To view your booking information, type in your booking reference or e-ticket number.
• Select the seat of your choice, and the app will create your mobile boarding pass.

Airport Check-In: The traditional check-in procedure entails visiting the LOT Polish Airlines check-in counters. In-person check-in is possible for passengers with the help of airline staff. This is how it goes:

• Ensure you go to the airport well before your flight's departure. Three hours before departure, check-in desks open.
• Bring your trip documentation to the check-in counter, including your passport, e-ticket, and any necessary visas.
• Airline personnel will provide your boarding card when they confirm your identity and travel information.
• After checking in, if you have checked baggage, go to the baggage drop-off facility to have it tagged and dispatched for loading.

Self-Service Kiosk: LOT Polish Airlines offers self-service kiosks at a few airports so customers can check in swiftly. This is how it goes:

• At the airport's check-in area, locate the self-service kiosks.
• To access your booking, type in your booking reference or e-ticket number.
• From the selection of seats, pick the one that seems the most comfortable.
• Your boarding pass will be printed at the kiosk, which you can use to enter security and board your flight.

Lot Polish Airlines Baggage Policy

It's crucial to know about the check-in and carry-on baggage allowances when getting ready for your trip with LOT Polish Airlines. Baggage allowance may differ for various travel classes. Therefore, let's break down the restrictions on both size and weight for each class:

Check-In Baggage: Passengers in Economy Class can check 1 piece of luggage weighing up to 23 kg during international flights. 2 pieces of luggage weighing up to 23 kg each are allowed for check-in for passengers traveling in Premium Economy Class, which is a more generous policy. The check-in baggage allowance for Business Class travelers is 2 pieces of checked luggage, each of which may weigh up to 32 kg. The maximum check-in luggage limit is available for Premium Business Class passengers, who can travel with 3 bags up to 32 kg each.

Carry-On Baggage: Passengers on LOT Polish Airlines are only allowed to bring one carry-on bag per flight in all travel classes. Additionally, each passenger can bring one personal item, such as a compact handbag, laptop bag, or briefcase. All LOT Polish Airlines travel classes, including Economy, Premium Economy, Business, and Premium Business Class, are subject to the same weight restrictions for carry-on bags. Passengers are permitted to bring carry-on luggage that weighs no more than 8 kilograms. LOT Polish Airlines has minimum size requirements for carry-on luggage to facilitate easy boarding and proper fit in the overhead compartment. The maximum allowable carry-on size is 55x40x23 cm.

Traveling with Pets: LOT Polish Airlines has a thorough pet travel policy that permits customers to travel with their pets. Pets that fit specific criteria can fly in the cabin as small animals. Only small cats and dogs are allowed inside the cabin, and the pet must always be in a carriage. The pet and carrier's combined weight cannot exceed 8 kg. The carriage must fit snugly beneath the front seat. Larger dogs and cats can fly in a specific pet crate in the cargo hold. The pet must be able to stand, turn around, and rest comfortably in the pet crate, which must be well-ventilated and safe. Depending on the pet's size and the destination, LOT Polish Airlines may charge more for pet travel. It's a good idea to ask the airline about the exact charges related to pet travel.

Lot Polish Airlines Frequent Flyer Program

LOT Polish Airlines offers the Miles & More frequent flyer program because it recognizes and appreciates its devoted customers. Passengers can collect miles through this program when flying with LOT Polish Airlines and its affiliate airlines, granting access to various benefits and privileges. Let's examine the specifics and thrilling benefits of the Miles & More program:

A comprehensive frequent flyer program, Miles & More, allows members to accrue miles according to the distance flown, travel class, and fare type. Every time you fly with one of the 26 airlines that make up Star Alliance, such as Lufthansa, Singapore Airlines, or United Airlines, you accrue points as a member.

Several variables influence your mileage accrual, including your membership status and travel class. For illustration:

• Passengers in economy class accrue certain miles for each flight.
• Passengers in First Class, Business Class, and Premium Economy accrue extra flight bonus miles.
• Members of higher tiers receive even more bonus miles, hastening the accumulation of miles.
• Members of Miles & More can also accrue miles by shopping at partner stores, using co-branded credit cards, or making other travel or rental car reservations.

Four membership tiers are available at Miles & More, each of which offers different advantages:

• Miles & More Member: You can accrue miles and benefit from unique promotions as a primary member.
• Frequent Traveler: One reaches this level after accruing a particular number of status miles. Priority check-in, more baggage space, and entry to Star Alliance Silver lounges are all benefits.
• Senator: Senators get unique benefits like more checked bags, early boarding, access to Business Class lounges, and a faster mileage accrual rate.
• HON Circle Member: The top category, which is only available to frequent flyers, grants them access to First Class lounges, special service hotlines, priority waitlisting, and upgrades.

Signing up for the Miles & More program is easy and free. Travelers can register online on the websites for Miles & More or LOT Polish Airlines. You can begin accruing miles on qualified flights as soon as you register.

Lot Polish Airlines Cancellation Policy

Understanding LOT Polish Airlines' cancellation policy is crucial for a straightforward cancellation. LOT Polish Airlines has a clear cancellation policy since it is dedicated to giving its customers ease and flexibility. Examining the crucial elements of LOT Polish Airlines' cancellation policy is essential.

Different refunds for different Tickets: Your purchase pricing determines the LOT Polish Airlines ticket cancellation policy. The airline offers different fare kinds, each with guidelines and refund limitations. The three primary types of fares are:

• Economy Standard and Economy Saver: Certain limits may apply to these fare categories, making modifications or cancellations subject to fines or penalties. Refundability varies according to the booking's fare terms.
• Economy Flex: More flexibility is available to passengers who purchase Economy Flex tickets, often permitting modifications and cancellations without additional fees. Depending on the fare rules, refunds can be available.
• Business Flex: The most flexible tickets let customers amend or cancel their reservations without paying additional fees. In general, refunds are possible following the fare restrictions.

Fee and Penalty: Depending on the fare class and the time of cancellation, there may be fines and penalties if you need to cancel your ticket. Fully refundable tickets, such as Business Flex, may occasionally not be subject to cancellation costs if changed or canceled before the scheduled departure time. However, cancellation fees may apply to non-refundable or restriction fare categories and will be subtracted from the refund amount.

Online Cancellation: LOT Polish Airlines offers online ticket cancellation via the company's website or mobile application for convenience. To start the cancellation procedure, go to the "Manage Booking" area, fill out your reservation information, and follow the on-screen directions.

Flight Disruptions and Compensation: Passengers may be entitled to compensation or alternative travel arrangements if LOT Polish Airlines cancels a flight due to unforeseen circumstances or operational requirements.

The cancellation policy of LOT Polish Airlines takes into account passengers' various requirements and conditions. Understanding the sort of fare you've paid and the relevant cancellation policies is essential when changing your travel itinerary.

Lot Polish Airlines Refund Policy

LOT Polish Airlines is a Reputable airline and offers a thorough refund policy to meet the needs of all travelers. Understanding the airline's refund policy might be essential for passengers wishing to cancel or alter their bookings:

Eligibility for Refund: Refund policies for LOT Polish Airlines typically depend on the ticket class and any special terms included. Refundable Fares: Even if they choose to cancel their reservations, passengers who purchase tickets with refundable rates are entitled to a full or partial refund. Refundable tickets, however, are typically more expensive than non-refundable tickets.

• Online Bookings: The cancellation procedure is relatively simple for travelers who buy their flights directly through the LOT Polish Airlines website or mobile app. They can check the fare rules, retrieve their reservation information, and submit a cancellation request.
• Travel Agencies: Passengers who make reservations through travel agents or third-party platforms should contact them to cancel. Depending on the agency's policies, the return procedure could be different.

Refund Process: Refund requests can typically be made online through the airline's website or by getting in touch with customer service by passengers with refundable fares. The original payment method used to make the reservation will be utilized to complete the refund after approval.

Timeframe for Refunds: Depending on the payment method and fare type, the processing period for refunds may change:

• Credit Card: Depending on the issuing bank and their processing times, refunds to credit cards typically take several business days to appear in the account.
• Cash/Debit Card: Refunds for cash or debit card payments can take longer since the airline might need further proof.
• Travel Credits: If passengers obtain travel credits, they may utilize them immediately or within the specified validity time to make new flight reservations.

Flight cancellation on the Airlines' end: LOT Polish Airlines may provide other travel arrangements or full refunds during flight cancellations or significant delays brought on by weather or operational issues, regardless of the fare class.