Reservations, Changes & Upgrades

Alaska Airlines In-flight Amenities

Alaska Airlines offers a range of in-flight amenities on their international flights to enhance the passenger experience. Some of these amenities include

• Passengers are provided complimentary meals and snacks, including various options for different dietary preferences.
• A selection of movies, TV shows, music, and games are available on the in-flight entertainment system, accessible through individual seat screens.
• Passengers can stay connected and charged with power outlets and USB ports at each seat. Onboard Wi-Fi keeps passengers connected to the internet to, check emails, and stay in touch with loved ones.
• Passengers enjoy comfortable seating with adjustable headrests, ample legroom, and ergonomic designs for a relaxed journey.
• Business class passengers receive amenity kits containing essentials like earplugs, eye masks, and toiletries for added comfort. On long-haul flights, passengers can stay cozy with blankets and pillows provided onboard.
• Passengers have the option to choose from a selection of alcoholic and non-alcoholic beverages, including wine, beer, spirits, and soft drinks.
• Passengers in premium cabins may enjoy enhanced amenities such as lie-flat seats, dining options, priority boarding, and more.

Alaska Airlines Cabins

Alaska Airlines offers its passengers diverse travel classes that cater to various preferences and needs. Each class offers a unique journey from economy to premium cabins, ensuring passengers experience comfort, convenience, and luxury, regardless of destination.

Main Cabin: Alaska Airlines' economy class cabin, often called the Main Cabin, is designed to provide passengers with a comfortable and enjoyable travel experience. With ergonomic seating, ample legroom, and personalized service, passengers can relax and unwind during their journey. The Main Cabin also offers a variety of entertainment options, including movies, TV shows, and games, accessible through individual seat screens. Complimentary snacks and beverages can be enjoyed when traveling with Alaska Airlines. Whether embarking on a short or long-haul flight, Alaska Airlines' Main Cabin ensures that your travel comfort remains a top priority.

Premium cabin: Passengers can experience luxury in the skies with Alaska Airlines' Premium Cabin. Premium Class is a fantastic choice for those seeking extra comfort and space. With priority boarding, extra legroom, and an elevated dining experience featuring complimentary alcohol and a variety of dining options, passengers enjoy a more luxurious journey. The cabin lets the passengers to stretch out in spacious seats designed for comfort and relaxation. Whether business or leisure, the Premium Cabin offers an enhanced travel experience, making your journey a pleasure. Passengers enjoy personalized service and premium amenities that enhance air travel.

First Class Cabin: The first class cabins aboard Alaska Airlines offers their passengers an opportunity to enjoy luxury with spacious seats, exquisite dining, and personalized service. Passengers can access priority boarding, access to premium lounges, and a curated selection of complimentary beverages. Every detail is designed to provide comfort and luxury, from lie-flat seats to enhanced amenities. Passengers can enjoy unlimited accessories and savor the taste of specially curated meals with a broad palate to cater to every taste.

Alaska Airlines' travel classes offer a spectrum of experiences, ensuring every passenger's journey is tailored to their preferences. Whether it's the budget-friendly comfort of Economy Class or the elevated experience of Premium and First Classes, Alaska Airlines ensures that every traveler enjoys a journey that matches their desires. As the airline expands its global presence, its commitment to offering diverse and impeccable travel classes remains unwavering, making international journeys remarkable.

Alaska Airlines Check-in Policy

Passengers can enjoy a streamlined travel experience with Alaska Airlines by using convenient check-in options. Online check-in opens 24 hours before departure, saving time at the airport. Mobile and kiosk check-in are also available. Arrive prepared and enjoy a smooth start to your journey.

• Open your web browser and navigate to the official Alaska Airlines website.
• Click on the "Check-In" tab on the homepage. Enter your last name, confirmation code, or Mileage Plan number and password if you're a frequent flyer.
• Choose your upcoming flight from the list of options.
• View available seats and select your preferred one. You can often see a seat map highlighting available seats.
• Review your flight details, passenger information, and selected seat.
• Declare your baggage and pay any applicable fees if needed.
• After confirming your check-in, you can print your boarding pass or save it to your mobile device.

• Install the official Alaska Airlines mobile app from your app store.
• Open the app and log in using your account details or booking reference.
• Tap the "Check-In" option on the app's home screen.
• Complete the check-in steps, including seat selection and baggage declaration.
• Receive your digital boarding pass within the app. You can save it on your device or access it anytime.

• Upon arriving at the airport, locate the Alaska Airlines kiosk.
• Enter your booking reference or Mileage Plan number to retrieve your reservation.
• Follow the on-screen prompts to complete check-in, select seats, and declare baggage.
• Once done, the kiosk will print your boarding pass.

• Head to the Alaska Airlines counter at the airport.
• Present your identification and booking reference or frequent flyer number to the staff.
• The staff will assist you in completing the check-in process, selecting seats, and addressing any questions.
• Once check-in is complete, the staff will provide you with a printed boarding pass.

Alaska Airlines offers various convenient check-in methods to suit your preferences. Whether online, via a mobile app, at a kiosk, or at the counter, following these simple steps ensures a smooth check-in process, allowing you to start your journey quickly.

Alaska Airlines Baggage Policy

Alaska Airlines passengers can travel hassle-free with Alaska Airlines. Check-in baggage has weight and size limits. Carry-on sizes are regulated. Pet transport is allowed, following guidelines. Passengers enjoy a generous baggage policy for themselves and their pets traveling with them. Enjoy a comfortable journey by following these policies.

Check-In Baggage: Alaska Airlines provides generous baggage allowances for its passengers. Passengers flying on international routes can generally check in two pieces of baggage. The weight of each bag should be at most 50 pounds (23 kilograms), and the sum of the bag's dimensions must be at most 62 inches. These dimensions include handles, wheels, and any external pockets. However, specific destinations and fare types may have variations in baggage allowances, so it's recommended to double-check with Alaska Airlines or your booking confirmation for precise information related to your journey. Alaska Airlines charges excess baggage fees if your baggage exceeds the allowed weight, size, or number of pieces. These fees can vary depending on the route, destination, and specific circumstances.

Carry-On Baggage: Carry-on baggage is essential to any traveler's journey, containing items you might need during the flight. Alaska Airlines permits passengers to bring 1 carry-on bag and 1 personal item, such as a purse, laptop bag, or small backpack, onto the aircraft. The dimensions for the carry-on bag should be at most 22x14x9 inches, including handles and wheels. The personal item should also fit under the seat in front of you. This policy ensures enough space for all passengers' belongings within the cabin.

Traveling With Pets: Alaska Airlines welcomes pets on board as part of its pet transport policy. Small pets can travel in the cabin, while larger ones can be accommodated in the cargo hold. Particular guidelines for carriers, health certificates, and reservations apply. Ensure your pet has a safe and comfortable journey by adhering to Alaska Airlines' pet travel regulations. Alaska Airlines charges a fee for transporting a pet on their aircraft. If a pet travels inside the aircraft's cabin, the airline charges $100 per animal. And for pets traveling in the cargo hold, the airlines charge $150.

Alaska Airlines Frequent Flyer Program

Alaska Airlines is known for its exceptional service and comprehensive route network, offering travelers a golden opportunity to elevate their flying experience through its renowned Frequent Flyer Program. This loyalty program, the Mileage Package, goes beyond typical perks, rewarding dedicated travelers with many benefits that enhance every journey.

Earning Miles: The main feature of the Mileage Plan is earning miles. Passengers can collect miles through flights on Alaska Airlines and its extensive network of global partners, encompassing various airlines and businesses. These miles accumulate based on distance flown, class of service, and fare type. Additionally, the program occasionally offers promotions, allowing members to earn bonus miles and expedite their rewards.

Elite Status Tiers: The Mileage Plan offers elite status tiers recognizing and rewarding frequent flyers. There are three tiers: MVP, MVP Gold, and MVP Gold 75K. These tiers grant escalating benefits, including priority boarding, complimentary upgrades, and waived fees. Achieving elite status involves meeting qualifying criteria such as flight segments and miles flown annually.

Partner Airlines: Alaska Airlines' extensive partnerships expand the scope of the Mileage Plan. Members can redeem miles for flights with renowned airlines, providing diverse destinations and routes. These partnerships enable passengers to earn and use miles even when flying on airlines outside the Alaska Airlines family.

Redeeming Miles: Redeeming miles is where the Mileage Plan truly shines. Members can utilize their miles for various rewards, including flights on Alaska Airlines and its partner airlines, seat upgrades, and even access to the exclusive Alaska Lounge. The program's flexibility enables travelers to tailor their rewards to suit their preferences, making every earned mile feel like a gateway to new adventures.

Family Pooling: The Mileage Plan offers multiple benefits by allowing families to pool their miles. This innovative feature permits family members to combine their miles into a single account, making it easier to reach redemption goals and embark on memorable journeys together.

Mileage Plan Features: Beyond flights, the Mileage Plan offers distinctive features, such as the "Mileage Plan Dining" program, where members can earn miles by dining at participating restaurants. Additionally, the "Mileage Plan Shopping" portal lets members earn miles while shopping online, further enhancing the program's earning potential.

The Alaska Airlines Frequent Flyer Program, the Mileage Package, is a testament to the airline's commitment to rewarding loyal travelers. With its multi-faceted approach to earning and redeeming miles, elite status benefits, and an expansive network of partners, this program transforms each flight into a step toward unlocking extraordinary experiences.

Alaska Airlines Cancellation Policy

Alaska Airlines understands that travel plans may need to be altered or canceled and has crafted a comprehensive Cancellation Policy to provide passengers with flexibility and peace of mind when unforeseen circumstances arise.

Flexible Fare Options: Alaska Airlines offers different fare classes with varying cancellation and change policies. While Basic Economy fares typically have more restrictions, higher fare classes often grant more flexibility in modifying or canceling flights without incurring excessive fees.

Cancellation Timeframe: Alaska Airlines allows passengers to cancel flights within a specific timeframe to qualify for a refund or credit toward future travel. This window generally extends until 24 hours before the scheduled departure time. Canceling within this timeframe ensures travelers have the best chance of receiving a full or partial refund, depending on the fare class.

Refundable vs. Non-Refundable Tickets: The type of ticket purchased impacts the refundability of cancellations. Refundable tickets, usually in premium fare classes, offer a more straightforward refund process. Non-refundable tickets might still be eligible for credit, minus any applicable fees, for future travel within a specified period.

Cancellation: Cancellation fees vary depending on the fare class and timing of the cancellation. Passengers should be aware that Basic Economy fares, for instance, are often non-refundable and may not offer any credit for canceled flights. However, higher-fare classes might come with reduced or waived cancellation fees.

Cancellation Process: Alaska Airlines provides various methods for canceling flights, including online through their website, mobile app, or by contacting their customer service. For added convenience, passengers can manage their reservations digitally, making it easier to initiate cancellations and changes.

Flight Protection Plans: Alaska Airlines offers optional flight protection plans that provide added peace of mind if plans change. Depending on the selected coverage, these plans often cover cancellations, delays, and other unforeseen situations.

Steps for Cancelling: To cancel a flight with Alaska Airlines, follow these steps:

• Log in to your account on the Alaska Airlines website or app.
• Navigate to the "Manage Reservations" section.
• Select the flight you wish to cancel.
• Follow the prompts to initiate the cancellation process.

Alaska Airlines Cancellation Policy is designed to accommodate a range of traveler needs while maintaining fairness and transparency. Understanding the policy helps passengers to make well-informed decisions when facing unexpected changes to their travel plans.

Alaska Airlines Refund Policy

Alaska Airlines is committed to providing travelers with a comprehensive Refund Policy highlighting the processes and conditions for obtaining refunds.

Refund Eligibility: Alaska Airlines' refund eligibility primarily depends on the type of ticket purchased, fare class, and the timing of the request. Different fare classes come with varying refundability, with refundable tickets offering more straightforward options for reimbursement. Non-refundable tickets, on the other hand, might still allow for credit towards future travel, minus applicable fees.

24-Hour Risk-Free Cancellation Window: Alaska Airlines offers a 24-hour risk-free cancellation window for most ticket purchases. Suppose a ticket is canceled within 24 hours of booking, and the departure time is at least seven days away. In that case, passengers are typically eligible for a full refund, regardless of the fare class. This policy allows travelers to review their plans and make changes without fearing losing funds.

Refundable vs. Non-Refundable Tickets: Refundable tickets are generally the most straightforward to refund, as they often come with more lenient cancellation policies. Non-refundable tickets may still offer credit for future travel, but cancellation fees and restrictions apply. It's essential to review the terms and conditions of the specific fare class to understand the refund options available.

Cancellation Fees: Cancellation fees are crucial to the refund process, particularly for non-refundable tickets. These fees vary depending on the fare class and timing of the cancellation. Passengers should review the refund policy carefully to understand the potential costs of canceling a flight.

Initiating Refund Process: To initiate a refund process with Alaska Airlines, passengers can follow these steps:

• Log in to your Alaska Airlines account through the website or app.
• Access the "Manage Reservations" section.
• Select the flight you wish to cancel or request a refund for.
• Follow the prompts to initiate the refund process.

Processing Time: The processing time for refunds can vary based on several factors, including the payment method and the volume of refund requests. While some refunds might be processed within a few days, others might take longer. Monitoring your refund status through the Alaska Airlines website or contacting customer service for updates is advisable.

Alaska Airlines' Refund Policy is designed to provide passengers with clear guidelines for obtaining reimbursements based on their ticket type, fare class, and request timing. Whether dealing with refundable or non-refundable tickets, the 24-hour risk-free cancellation window, or the complexities of cancellation fees, understanding the refund policy empowers travelers to make informed decisions and navigate the refund process smoothly. By staying informed and proactive, passengers can ensure a more straightforward path to obtaining the refunds they are entitled to.